If the arrival process of the patients is assumed to be Possion at the rate of 5 per hour and the time doctor takes to examine any patient is exponential with mean 10 minutes, find the expected total time spent (including the service time) by any patient who visits the doctor.
"\\lambda=5\/hour, \\mu=6\/hour"
Average waiting time of a patient before receiving service
"W=\\dfrac{\\lambda}{\\mu(\\mu-\\lambda)}=\\dfrac{5\/hour}{6\/hour(6\/hour-5\/hour)}="
"=\\dfrac{5}{6}hour=50 min"
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