As a supervisor John concluded," I am neither a member of management or of the work-force. I don't want this job as I do not know where I stand."
Management concluded," John must see the whole job instead of just pushing his assembly line."
The workers concluded," John is too much for management. He is no longer on our side or one of us."
Describe what you believe to be the reason for John's failure as a First Line manager by identifying which leadership skills you believe are lacking in John's make-up, using the categories as provided below;
1. Knowledge of work
2. Knowledge of responsibility
3. Skills in instructing
4. Skills in improving methods
5. Skills in leading
25 marks
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