Discuss the leadership characteristics of Max in relation to the branches of
emotional intelligence.
Leadership is defined in the English dictionary as a person who rules, guides, or inspires others. Leadership characteristics includes;
1. Self-awareness. As a self-aware leader you know how you feel. You recognize how your emotions affect those around you. Your self-awareness isn’t just restricted to emotions, either. You acknowledge your ego and are aware of both your strengths and weaknesses. You aim to ensure your ego and personal traits work for the benefit of the workforce and organization.
2. Self-regulation. Picture yourself as your own boss – firm, but fair. You stay in control of your emotions. You don’t lash out, and you don’t compromise your workplace ethics. You hold yourself accountable to your actions. When you are calm, other people around you are reassured and motivated to take positive action.
When you hold yourself accountable and act accordingly, you are upholding organizational ethics and leading by example.
3. Motivation. Motivation partly stems from understanding WHAT you want to do and WHY you want to do it. Getting to grips with the ‘why’ part often requires a degree of self-reflection, which is where high Emotional Intelligence comes in. Motivated leaders have high work standards for themselves and work towards goals in a consistent way. Leaders with high Emotional Intelligence also understand what makes their employees and work colleagues tick, and will be able to incentivize and motivate them to find their own reasons for working to the best of their ability.
4.Empathy. As a leader with empathy, you are able to put yourself in someone else’s shoes. This ability will help you develop people on your team, challenge stereotypes and unfair assumptions, deliver critical feedback wisely and be a good listener when your team need someone responsive in charge to help them navigate difficult situations. An empathetic leader builds a positive work atmosphere upheld by team loyalty and mutual respect.
5. Soft skills. Most of us know a leader we’d describe as being a ‘people person’ or having great social skills. Social skills are about the art of making an emotional connection with communication. Leaders with good social skills are able to deliver bad news and celebrate good news in a way that makes people feel boundless actionable opportunities for improvement exist. Leaders with high communication skills are also talented at resolving conflicts and managing change in a diplomatic fashion that is in keeping with the sensitive nature of the situation.
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