Section A: (Structured questions) [10 Marks]
1. A manager at Lux architects, Mrs. Chikuta, has an upcoming project on digital transformation and is required to recruit a lead architect for the project. Only two applicants satisfied the criteria set for the position; they are aged 35 and 51. Management opted to appoint the applicant aged 35 years just because he is younger, however the 51-year-old did better in the interview.
a) In your own words, define the term bias. [1]
b) As a digitally literate individual, identify whether the above scenario is biased or not and provide reasoning for your selection. If the scenario above is biased, suggest ways to combat the bias if you were the manager. [4]
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