The Marketing Director of Derby Departmental Store was of the view that Derby should be moving towards a plan to introduce a system of employee empowerment. Management encourages team members to pretend they own their own franchise. They are totally in charge of completing their tasks. The bonus system would allow employees to increase their pay on the basis of teamwork and productivity. To facilitate employee involvement, Derby may make use of _____________ which represent work groups that take over the responsibility from management for solving quality problems.
Select one:
a.
simulations
b.
quality circles
c.
MBO teams
d.
dedicated task teams
c.
MBO teams
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